Technical Support

Remote Assistance

A CertiSur specialist can connect to your computer to resolve the issue in real time.

Remote Technical Support Session

If you need to start a remote technical support session, do it from the following button. A CertiSur specialist will connect to your computer via TeamViewer to assist you in real time.

Start Remote Technical Support

TeamViewer will open in a new tab.

How does it work?

  1. Click on "Start Remote Technical Support".
  2. Download and run the TeamViewer client.
  3. Share the ID and password generated with the CertiSur specialist.
  4. The specialist will connect and resolve the issue with you.