FAQ

Frequently Asked Questions

Answers to the most common questions about SSL certificates, validation, renewal, and installation.

General concepts

  • An SSL/TLS certificate is a digital file that authenticates the identity of a website and encrypts information sent between the server and the user's browser. When a site has SSL, the URL begins with https:// and a padlock icon is displayed in the address bar.

    Without SSL, any information sent—passwords, card data, forms—can be intercepted by third parties.

  • Only verifies that the applicant controls the domain. Issuance in minutes. Recommended for blogs or informational websites. DV (Domain Validation): Solo verifica que el solicitante controla el dominio. Emisión en minutos. Recomendado para blogs o sitios informativos.

    Verifies the legal identity of the organization in addition to the domain. Recommended for businesses and corporate intranets. OV (Organization Validation): Verifica la identidad legal de la organización además del dominio. Recomendado para empresas e intranets corporativas.

    The most rigorous verification process. Requires legal, physical, and operational verification of the company. Recommended for e-commerce, banking, and government. EV (Extended Validation): El proceso de verificación más riguroso. Requiere verificación legal, física y operativa de la empresa. Recomendado para e-commerce, banca y gobierno.

  • A Wildcard certificate protects a domain and all its first-level subdomains. For example, a Wildcard for *.empresa.com protege www.empresa.com, mail.empresa.com, tienda.empresa.com, etc., con un único certificado.

    Ideal when you manage multiple subdomains and want to simplify certificate management.

Validation and Issuance

  • DV: Minutes to a few hours, depending on domain validation.

    Minutes to a few hours, depending on domain validation. DV: Minutos a pocas horas, dependiendo de la validación del dominio.

    OV: 1 a 3 días hábiles. Requiere verificación de la organización.

    EV: 3 a 7 días hábiles. El proceso de validación extendida es más exhaustivo.

  • The CSR (Certificate Signing Request) is an encrypted block of text generated on your server that contains information about your organization and the domain you want to protect. It is sent to the CA (Certificate Authority) so it can issue the certificate.

    When generating it, a private key is also created that must be kept secure on your server and never shared.

  • For OV and EV certificates you need to provide information that allows verification of your organization: exact legal name according to public registry, complete tax address, CUIT/CUIL number or equivalent, contact details of the authorized person, and for EV, additional legal documentation of the company.

Renewal and expiration

  • Browsers will show a security warning to visitors of your site, which generates distrust and loss of traffic. On e-commerce or banking sites, this can mean direct loss of sales and damage to reputation.

    We recommend starting renewal at least 30 days before expiration.

  • Certificates currently have a maximum validity of 398 days (approximately 13 months). Starting in 2026, the validity will be progressively reduced to 90 days, which makes automation of renewal through protocols like ACME essential.

    We recommend contacting us to evaluate automation solutions.